Sent my ASRock mother board for warranty repair on 1st September 2016 and when enquire when the repair will be ready, the customer service replied it will take approximately 2 to 3 weeks.
On the 3rd week, they said the parts not ready and will probably be ready in the next few days.
Called again the the mid of 4th week and the supervisor who attended replied that it still not the end of the 4th week and will have to call them again to check at the end of 4th week.
Called today, 3rd October 2016 which is already in the 5th week and the same supervisor who answered replied that the part hot here due to the typhoon in Taiwan. He will need to check with Taiwan for the delivery status and let me know in about 2 days.
As what i know, Taiwan declared typhoon holiday for 27th & 28th September which my part should have been repaired by then instead of completing the repair in the factory on the 4th week as it will take another approx. 1 week to deliver.
Hopefully, my part is repaired by now in the factory and let see if there will be another typhoon, tsunami of volcano to delay the delivery as an excuse.