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  1. #1
    live free, die hard phantomsri's Avatar
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    RMA western digital HDD

    Hi where do i RMA my western digital internal HDD.

    I have a 2 TB faulty drive. I bought it at sim lim.

    PS I have registered this HDD in WD.
    CPU:E6600
    Mainboard:Asus P5Q deluxe
    Memory:2GX2 Balistix Cruser Tracers DDR800
    HDD:160G 80G, external 200G.
    Optical:TDK DVDRW,TDK Combo
    Case:Thermaltake Armor +
    Power Supply:Antec trio 650W
    Display:msi 4850
    Monitor: LG 32Plasma TV and Samsung Syncmaster 2433BW
    Input Devices:G15,G5,wacom

    currently using 24 "Imac

  2. #2
    Achieva Technology (S) Service Centre
    Telephone: (65) 6590 7141
    Address: SUTL House, 100J Pasir Panjang Road #02-00, 118525 Singapore

    My Rig:
    Ryzen R3 1300X, Asrock X370 Killer SLi,Gigabyte Aorus Rx580 XTR 8G, CoolerMaster V1200 Platinum, Corsair LPX 2x8GB 3200, Samsung 850EVO 120GB SSD, 1TB SATA3 3.5" WD Black HDD, FD Arc 2 Mini Chassis.
    My Son's Gaming Rig:
    i5-6600K, Asus Maximus XI Hero, Zotac GTX 1070 Amp Extreme, CM V850W Gold, 4x4GB Kingston HyperX Predator DDR4-3000, 250GB Samsung 850EVO SSD, 256GB Samsung 840Pro SSD, 2T SATA3 3.5" WD Black HDD, Phantek P400 TG ATX chassis.
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  3. #3
    go check WD website. they should have very comprehensive instructions on where and how to RMA, complete with mailing labels (postage on you)

  4. #4
    live free, die hard phantomsri's Avatar
    Join Date
    Sep 2006
    Location
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    thanks guys
    CPU:E6600
    Mainboard:Asus P5Q deluxe
    Memory:2GX2 Balistix Cruser Tracers DDR800
    HDD:160G 80G, external 200G.
    Optical:TDK DVDRW,TDK Combo
    Case:Thermaltake Armor +
    Power Supply:Antec trio 650W
    Display:msi 4850
    Monitor: LG 32Plasma TV and Samsung Syncmaster 2433BW
    Input Devices:G15,G5,wacom

    currently using 24 "Imac

  5. #5
    As of March 2013

    1. You will need complete a form to RMA the Hdd. Fill in form at WD Support / Warranty Services / End User / Product Replacement for End Users . You will need the RMA number after you done it.

    2. Western Digital Address in Singapore to RMA the Hdd.
    Flextronics Manufacturing (Singapore) Pte Ltd
    (Global Service) o/b Western Digital Corporation
    No 6, Changi North Way,
    # 01-02, APC DistriHub,
    Singapore 498795
    Will need the Hdd and RMA number.


    3. Wait for your Hdd to be return to you. They will ship it back by fedex. Around 7-10 working days. I sent my in on the 27th of Feb ard 4pm and it arrive at my place on the 10th of march. I actually send them the older model of my passport the shiny plastic type and they send me back the newer model which looked brand new also receive a white 3.0usb cable...very satisfied with their after service.

    More pics of aftermath

    Arrive in tightly package box


    Documents...Had customs value of $41usd but didn't need to pay anything..Wonder who is it for...



    Muaha a white 3.0usb cable in a baggie

  6. #6
    Is it better to courier there via Ta-Q-Bin or wrap it in foam and send via Singpost Smart Pac?
    Audio & DIY PC Enthusiast

  7. #7
    I just get my dad to drive me to flextronics @ changi and deposit my hdd there... They will send to ur house when all is done. Rmb to do online rma 1st though..
    Need a specially built PC rig that gives the most performance for a given budget? Looking for the fastest and cheapest options to repair up or upgrade ur PC rig or laptop? Look no further!

    The Repair Lab


  8. #8
    live free, die hard phantomsri's Avatar
    Join Date
    Sep 2006
    Location
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    I did mine using singpost. I received the new HDD within a week.
    CPU:E6600
    Mainboard:Asus P5Q deluxe
    Memory:2GX2 Balistix Cruser Tracers DDR800
    HDD:160G 80G, external 200G.
    Optical:TDK DVDRW,TDK Combo
    Case:Thermaltake Armor +
    Power Supply:Antec trio 650W
    Display:msi 4850
    Monitor: LG 32Plasma TV and Samsung Syncmaster 2433BW
    Input Devices:G15,G5,wacom

    currently using 24 "Imac

  9. #9
    sorry bro for the OT...
    i have one WD found to have one bad sector, can i RMA it?

    thanks..

  10. #10
    of course u can. i did it before.
    Need a specially built PC rig that gives the most performance for a given budget? Looking for the fastest and cheapest options to repair up or upgrade ur PC rig or laptop? Look no further!

    The Repair Lab


  11. #11
    thanks bro for the confirmation..

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